Bricking Machines: The Microsoft April 2018 Update (1803) (Updated)

LeaveEverythingToUsMSI’m leery of updates. Experience over the decades has taught me this, from my own code to those of others who worked with me, from using content management systems to operating systems.

Updates can break things.

This time, Microsoft broke my Dell laptop – one of my favored machines for dealing with the rest of the world because so many people are tied to their operating systems. Or chained. It’s a matter of perspective.

I put off rebooting after the update for reasons obvious to many. Despite my cautiousness, my Dell laptop still sits there quietly after 24 hours. There has been no official word from Microsoft on this. One shop, The Computer Cellar, had a useful link that mysteriously no longer works. One article indicated that this bricking during the update had something to do with Avast, saying it only happened to a ‘few’ systems – but on Twitter, someone told me that they heard Microsoft representatives say, ‘millions’ on two separate days.

There’s room for some thoughts on conspiracy here, about keeping things quiet to minimize the public outcry. The hashtag on Twitter, #Windows10April2018Update, doesn’t show millions and isn’t representative of anyone but those with a system they could still tweet from to complain about the update.

So, how does one fix it? People have reinstalled Windows, blowing away their previous applications and data. It seems really bad that no restore points could be found with this bug – that’s exactly what restore points are for.

I’m not done fixing my system yet, and I’m not sure that I can, but here’s some tips to help you survive and perhaps get your system back up and running:

(1) Get some media, like a USB stick, that you can boot from. Under the ‘troubleshoot’ option, you’ll find the command prompt. Use XCopy to backup your files directory by directory. I simply did the stuff under my Profile. This way, no matter what happens, you have your stuff.

(2) Get the latest Windows Media Tool. Some well intentioned IT person handed me an older version of this yesterday and we both mistakenly thought it would work for all versions, but as it happens every major release seems to have a corresponding tool. Which would be fine….

(3) If your system doesn’t have a CD/DVD drive, or you lack a burner to the appropriate media, when you run the Media Tool you need to use the USB stick option. This is grotesquely slow – overnight it has managed to only get 80% done for me. I read somewhere it’s faster if you run the Media Tool from the USB stick you’re using it on, which sounds a bit like witchcraft to me, but if you think it will work… This is an annoyance that is simply bad UX on the part of Microsoft, IMHO. Such a large download is… ugh! With better bandwidth, it’s not a problem, but most of the world doesn’t have access to the Big Pipes.

(4) When your USB key is done becoming bootable media – read some books or something – you’re now ready to deal with the violated system.

(a) Let the violated machine boot and do the Update dance until, eventually, you get to the black screen and the errors.

(b) Open up the Task Manager, either by right clicking the taskbar and selecting it or by CTRL-ALT-DEL. Do this only once, despite how unresponsive your system is… or you may end up with more than one task manager. Also, add your hard won USB stick.

(c) Based on what little has been shared on the Internet, I have already disabled Avast’s tools in the startup processes. I’d make sure that they’re not running for the update.  They have a tendency to show up again when the machine restarts for updates, so always check. Allegedly, there’s a fix for it, but I did not get it at the time I fixed my machine.

(d) From the top menu in the task manager, you’re going to add a process from a file. You can attempt to browse for it, as painful as that is. On my system I will only have to type D:\setup.exe. And from there, with the latest tool, it will probably fix things; it did for me after loading again broken, then updating again. With older setups, you end up having to wipe the data.

This was an annoying experience. Microsoft needs to work on doing things better for the people who choose to stay with their operating systems, needs to work better with software manufacturers who support their platform, so that ultimately, they don’t screw over their consumers as they did with an indeterminate number of people with this last update.

Me? Linux is on the horizon for all future machines. I can’t pay people to brick my machine. It’s against my good sense. I can brick my on machine for free.


The Networking of Truth And Falsehood: ‘Fake News’

MissionThere is an incessant debate over truth right now, the same as there ever is, branded this time as ‘fake news’.

It has everyone mistrusting everyone, everything – everyone but the least ethically or cognitively competent, willful or not. It’s the elephant on the chest of social media companies, traditional media companies fighting for business relevancy in a networked world, and we, the factually impaired.

In all of this, we focus on the lack of truth. Yet, where we find truth we find precision, and where we find precision, we find error. When we talk about fake news, we’re really talking about the innocuous stories fed to the media – social and traditional – that spread not because they’re good, but because they’re catchy. ‘Sticky’, as marketers would say.

The Basics

Truth itself is a fickle thing. We seek objectivity in our subjective experiences of life, and only when we master these subjectivities do we diminish error and improve the precision. Again, where we experience precision, we experience error – they cannot exist without each other.

There are seconds of truth.
There are minutes of truth.
There are degrees of truth.

It’s all trigonometry to an extent, which fuzzy logic measures by weight, but it’s there – particularly when reconciling two versions of the truth. When we get three versions of the truth, it gets more complicated. When we get 10 versions of the truth, it’s even more exponentially complicated. So we do what humans do – we simplify when we’re overwhelmed. When we’re scared, it might become about race or about people ‘over there’, a wide net that catches innocent and guilty simply to catch the guilty.

Aggregating Truth

All of this used to be more manageable when we had fewer versions of the truth. The Internet came along and gave us the metaphorical 10,000 monkeys typing out their own versions of Shakespeare all over the Internet. Most monkeys simply regurgitate the same stuff they read somewhere else, hoping to make their audience click around their site to get a little bit more advertising revenue. When you drill down, there are actually very few monkeys that come up with the best versions and they’re not the same all the time.

But the monkeys that come up with the most popular versions aren’t necessarily the best – and the best versions are not always popular. Network powered societies amplify this and we’re network powered, so much so we cannot truly conceive versions of truth as easily. Facts have become croutons on a low carb salad – almost extinct, if not extinct.

And it all happens faster. Where we might have gotten news once a day with the printing press, twice a day with the television, thrice with the radio, we have versions of truth on tap 24/7, where the first to cover something gets the prized advertising revenue no matter how uninformative and perhaps wrong the coverage is.

Because we simplify. It’s human nature. We ’round off’. We estimate. We guess. We find comfort in opinions and op-eds that get more clicks with less facts. And those that want to insert stories to spread can get their research done through aggregate data mined from social networks and your local grocery store.

We find in life that when the people around us make better decisions, we ourselves get better choices. We find that when we make better decisions, those around us get better choices.

And we find that the opposite is also true.

Rethink where you get your content. Re-assess your connections in what they share, reassess what you read and if none of it makes you uncomfortable, you’re not reading facts but your own fiction, cherry picked from the 10,000 monkeys including the ones who take joy in feeding nonsense to the masses.

Go find Shakespeare. Don’t trust the monkeys. An if you’re one of the monkeys, my word, at least try to get something in with the filler.